The Fund envisions becoming a leading provider of social security services in Africa.
The Fund is committed to promptly meet members’ evolving social security needs using competent, innovative, results-oriented and dynamic human resources and state-of-the-art technology.
The fund will provide services to its members and the general public on the basis of:
- Respect on the right of both internal and external customers
- Integrity and trustworthiness
- Innovation and techniques so as to improve efficiency and productivity
- Promptness in the delivery of services to internal and external customers
- Reliability, high levels of dependability and confidence; and
- Accountability on the actions, deeds and the spirit of teamwork
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