Thursday, March 26, 2015

Customer Area



The login button on the right allow you to login to the customer area of the site. If you do not have an account yet then click on login and select create an account.

Submitting Complaints

Any website visitor, without the need to register, can submit a complain and will receive an email confirmation. The relevant department within NSSF will handle the complaint and reply as soon as possible.

When you submit your complaint the 1st time, an account will be created using your email address. You will then receive details by email about your password and how to login to the site. When submitting subsequent complaints, please make sure to use the same email address, or better still login first with your details then submit the complaint.

Track Complaint Status

In order to track your complaint status, you must be a registered user. If you are already a registered user, then click on the login button on the right. Once logged in you will get a new menu that will allow you to track your complaint status.